Your website have technical support, to help you question them having assist. The assistance group solutions regarding nine:00 are to 4:00 pm regarding Saturday to Friday.. Please be aware that Cupid Mass media try an Australian providers, therefore their business hours will be different out of your own. Overall, centered on viewpoints, assistance always reacts within a few days. Not very prompt, however, prompt adequate to solve your problem.
You don’t need to write a grievance concerning the representative, since you may instantly upload a complaint. Profiles with hundreds of problems instantly visit moderation. The brand new profile away from fraudsters and you may violators of the webpages guidelines are prohibited.
Really does Filipino Cupid render refunds?
Yes, they do. For those who forgot in order to cancel the brand new automatic commission, you could potentially write so you’re able to tech support team and have regarding it. Your money could be reimbursed and repaid keeps was disabled.
Do Filipino Cupid promote confirmation?
Unfortuitously zero. This might be among cons of your website. Moderators lack enough time to consider every verification demands.
How exactly to remove my Filipino Cupid account?
There are indicates. You could potentially mask your account from search to go back to they later on, you can also permanently erase it.
A paid profile can cost you between $ and you will $ . The amount depends on the associate plan (Gold or Platinum) and you will name (you to definitely, around three otherwise one-year).
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